Privacy Policy for Tenders AIHub
Last Updated: October 6, 2026
Effective Date: October 6, 2026
Tenders AIHub ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your corporate, procurement, and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://tenders-aihub.com/ and use our end-to-end procurement, RFP management, AI-powered bidding, and vendor evaluation platform (collectively, the "Service").
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use the Service.
1. Information We Collect
We collect information that identifies, relates to, describes, references, or can be linked—directly or indirectly—with a particular consumer or device ("Personal Information" and "Business Data").
A. Information You Provide Directly to Us
- Account & Profile Information: When you register for an account, subscribe, or book a demo, we collect your full name, email address, corporate password, company name, job title, and billing details.
- Procurement & Tender Content: Data uploaded or inputted into the platform, including Requests for Proposals (RFPs), vendor bids, pricing structures, evaluation criteria, historical contracts, collaborative notes, and attachments.
- Communications: Records and contents of messages, support tickets, feedback, or correspondence when you contact our team or interact with other users via comments and @mentions.
B. Information Collected Automatically
- Usage & Log Data: Details about how you interact with the platform, including feature usage, AI credit consumption metrics, pages visited, time spent, and referral URLs.
- Device & Technical Data: IP address, browser type and version, operating system, device identifiers, and network configuration data gathered via secure cookies and logging tools.
2. How We Use Your Information
We use the information we collect for legitimate business, operational, and compliance purposes, including to:
- Provide and Maintain the Service: Manage user accounts, authenticate logins, process transactions, and maintain core platform infrastructure.
- Power AI Features: Process text, documents, and inputs through our AI models to draft RFPs, generate tailored bids, score proposals, and enhance specific document sections based on your instructions.
- Enable Collaboration: Facilitate real-time collaboration, role-based permission controls, comment streams, and team reviews.
- Improve & Personalize the Platform: Analyze usage patterns to optimize system speed, develop new procurement tools, and customize user dashboards.
- Security & Compliance: Detect, prevent, and mitigate fraudulent activities, unauthorized access, or security breaches, ensuring adherence to SOC 2 and enterprise security standards.
3. How We Share Your Information
We do not sell, rent, or trade your personal or procurement data. We may share information only in the following limited circumstances:
- Within Your Organization: Information regarding tenders, bids, and evaluations is visible to authorized members of your organization based on your team's role-based permission settings.
- Service Providers & Sub-processors: With trusted third-party vendors who assist us in hosting infrastructure, processing payments, delivering emails, and running AI computing models, bound by strict confidentiality and data protection obligations.
- Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
4. AI Processing and Data Privacy
Tenders AIHub uses advanced AI integrations to accelerate procurement workflows:
- No Model Training on Private Data: Your proprietary tender documents, private bids, and confidential enterprise data submitted to our AI features are not used to train public or foundational third-party machine learning models.
- AI Credits & Processing: Inputs handled via AI credits are processed securely to return immediate outputs (e.g., drafted RFPs or evaluation scorecards) and are governed by strict data minimization and encryption protocols.
5. Data Security
We implement enterprise-grade security measures designed to protect your data from unauthorized access, alteration, disclosure, or destruction. These include:
- End-to-end encryption for data in transit and at rest.
- Role-based access controls (RBAC) and multi-factor authentication options.
- Regular security assessments aligned with SOC 2 Type II compliance frameworks.
6. Data Retention
We retain your account information and procurement data for as long as your account is active or as needed to provide you services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data by contacting us directly.
7. Your Data Protection Rights
Depending on your jurisdiction (such as the GDPR or CCPA), you may have the following rights regarding your personal data:
- Access & Portability: Request copies of your personal data held by us.
- Correction: Request rectification of inaccurate or incomplete data.
- Deletion: Request the erasure of your personal data under specific circumstances.
- Restriction & Objection: Object to or restrict the processing of your data.
To exercise these rights, please contact us using the details provided below.
8. Children's Privacy
Tenders AIHub is a B2B platform designed for professional procurement and business use. We do not knowingly collect or solicit personal information from anyone under the age of 18.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will post any updates on this page and update the "Last Updated" date at the top. We encourage you to review this Privacy Policy periodically.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: